How CommuneX Works

Run Market Research Your Way with CommuneX

CommuneX is a self-serve market research platform that helps research teams recruit relevant experts, screen applicants, schedule sessions, conduct 1-on-1 research, and manage study activity from one platform.

Researchers
Create Study → Add Screener → Review Experts → Schedule → Conduct Research
Experts
Create Profile → Find Studies → Apply → Participate → Get Paid

Research Across 50+ Industries

CommuneX supports market research across 50+ industries, helping research teams connect with relevant experts for participant-based studies.

A self-serve platform built around relevance


CommuneX is a self-serve market research platform that connects research teams with relevant experts and provides tools for study creation, participant screening, expert selection, scheduling, 1-on-1 discussions, and study management.

CommuneX connects researchers with relevant experts through a self-serve research process. Researchers create studies, define participant criteria, review applications, select experts, schedule sessions, conduct research, and manage study activity. For experts, CommuneX provides opportunities to participate in relevant paid research studies, share professional experience, choose suitable opportunities, and receive incentives for completed research sessions.

How CommuneX Works

CommuneX gives research teams control over the research process — and gives professionals a simple way to find and participate in relevant studies.

1

Create Your Research Study

Define your research objective, target audience, industry, geography, participant criteria, and interview requirements.

2

Build Your Screener

Create custom screening questions and termination logic to identify applicants who match your research criteria.

3

Recruit Relevant Experts

Recruit relevant experts based on industry, job function, seniority, geography, experience, and expertise.

4

Review and Select Experts

Review expert profiles, experience, and screener responses to select applicants who best match your research criteria.

5

Schedule Research Interviews

Create interview slots and coordinate research sessions with selected experts across schedules and time zones.

6

Conduct 1-on-1 Research

Conduct 1-on-1 interviews with selected experts to explore markets, products, customer needs, industry practices, and business questions.

7

Manage Your Research Study

Manage study activity, approved experts, scheduling, and research sessions through the CommuneX platform.

1

Create Your Expert Profile

Create a professional profile with your industry, job title, expertise, experience, geography, and areas of knowledge.

2

Find Relevant Paid Research Studies

Find research opportunities that match your professional background, including expert interviews, market research, product research, and industry studies.

3

Review the Research Opportunity

Review the research topic, participant requirements, interview format, time commitment, incentive, and available schedule before applying.

4

Apply for the Study

Submit your application and complete the required screening questions if the study matches your experience and availability.

5

Get Selected and Schedule Your Session

Researchers review applications and select professionals who best match the study criteria, after which the research session can be scheduled.

6

Participate in the Research Interview

Join the scheduled session and share your professional experience and perspectives within your area of expertise.

7

Receive Your Research Incentive

After the research session is completed and confirmed according to the study terms, receive the applicable incentive.

Research Use Cases for CommuneX

CommuneX's self-serve study, screener, expert selection, scheduling, and 1-on-1 discussion workflow can support a range of participant-based research use cases.


B2B Market Research

Connect with relevant professionals who can contribute knowledge about markets, industries, products, customers, and business decisions.

Expert Interviews

Conduct 1-on-1 discussions with experts who have relevant industry, functional, or subject-matter experience.

Consumer Insights

Engage relevant participants to explore customer experiences, preferences, needs, challenges, and decision-making.

Healthcare Research

Connect with relevant healthcare professionals or participants based on the criteria defined for the study.

Product Research

Gather professional or participant feedback during product development, evaluation, or validation.

Customer Research

Explore customer experiences, needs, priorities, challenges, and decision-making through participant-based research.

Market Validation

Test assumptions and gather relevant perspectives before making product, market, or business decisions.

Qualitative Research

Conduct structured 1-on-1 discussions to explore questions that require detailed professional or participant perspectives.

Industry Research

Speak with experts about industry practices, market changes, technology adoption, operational challenges, and emerging trends.

How Does CommuneX Support Participant Relevance?


Relevant participants are important to useful research. CommuneX gives researchers tools to define study criteria and assess applicants before approving experts for a study.

Researchers can define participant requirements, create custom screener questions, use termination logic, review expert profiles, and assess applications before approving an expert. These steps help researchers assess participant relevance based on the requirements of each study.

checkmark Define participant requirements
checkmark Create custom screener questions
checkmark Apply termination logic
checkmark Review expert profiles and responses
checkmark Assess applications before approving

Research Tools for Self-Serve Market Research


Custom Screener Surveys

Create qualification questions based on your participant requirements and use termination logic to filter unsuitable applicants.

On-Platform Alerts

Receive notifications within the platform to stay informed about study activity.

Custom Interview Slots

Create flexible interview slots that fit your research schedule and simplify coordination with participants.

Prepaid Research Model

Top up your CommuneX wallet and use available funds according to the study's participant approval and payment process.

Global Expert Access

Access experts across North America, Europe, APAC, and MENA, with automatic time-zone detection to support scheduling across markets.

Why Use a Self-Serve Market Research Platform?

A self-serve market research platform gives research teams direct control over study creation, participant screening, expert selection, scheduling, 1-on-1 discussions, and study management. With CommuneX, researchers can:


checkmark Launch studies directly
checkmark Define participant criteria
checkmark Build custom screeners
checkmark Review applicants
checkmark Select relevant professionals
checkmark Set interview slots
checkmark Conduct 1-on-1 discussions
checkmark Manage study activity from one platform

Frequently Asked Questions About How CommuneX Works


For Researchers
How do I create a research study on CommuneX?+

Create a study by defining your research objective, target audience, participant requirements, screening criteria, and interview requirements. Once the study is set up, relevant experts can apply based on the criteria you define.

Can I create custom screener surveys?+

Yes. CommuneX supports customizable screener questions with built-in termination logic to help filter applicants who do not meet the required criteria.

How do I select experts for my research study?+

Researchers can review expert profiles, experience, relevance, remuneration, and screener responses before approving experts for a study.

Can I schedule interviews through CommuneX?+

Yes. Researchers can create and share preferred time slots and coordinate research sessions with selected experts. CommuneX also supports automatic time-zone detection for global scheduling.

Can I conduct 1-on-1 expert interviews?+

Yes. 1-on-1 discussions with selected experts are a core part of the CommuneX research workflow.

How does the CommuneX prepaid research model work?+

Researchers can top up their CommuneX wallet, and the applicable amount is deducted when an expert is approved for a study.

For Experts
How do I join CommuneX as an expert?+

Create a professional profile with your industry, job role, experience, and areas of expertise. A complete profile helps researchers assess whether your background matches their study requirements.

How do I find research opportunities on CommuneX?+

After creating your profile, you may receive invitations to relevant research studies. Available opportunities can also be explored through the CommuneX studies page.

Can I choose which research studies I participate in?+

Yes. Experts can choose which opportunities they want to apply for. Participation is voluntary, and applying to a study does not guarantee selection.

How do I receive payment for a research study?+

After completing an approved research session and meeting the study requirements, the applicable incentive is processed according to the study terms.

Start Your Research with CommuneX

Create a research study, add screening criteria, review relevant experts, schedule sessions, and conduct 1-on-1 research from one self-serve platform.

Start Your Research

Are You an Industry Expert?

Create your professional profile, find paid research opportunities that match your experience, and apply to studies that fit your expertise.

Join as an Expert